FAQ’s - Plumbing & Heating

What plumbing services do you carry out?

We are qualified to carry out all types of plumbing works from a simple leaky tap through to full bathroom or kitchen installations. We cover residential, emergency and commercial plumbing services.

Where do you offer plumbing, heating and sprinkler system services?

We cover Hertfordshire, Bedfordshire, Essex, Cambridgeshire and London.

Do you do same day call outs?

We certainly do if we have a team local to you, please call us and we’ll confirm when we can get to you.

Do you charge a call-out fee?

We charge a call-out fee for emergency plumbing services outside of Hertfordshire and outside of normal working hours (9am-5pm, Mon-Fri). For local Hertfordshire customers we offer FREE call-outs during usual working hours. You can call us for a quick response and we will confirm whether a fee applies or not.

Do you do free consultations for project work?

Yes we do! If you are planning a new project or plumbing, heating or sprinkler system work we will arrange a site visit or virtual meeting with you free of charge and provide you with a clear and simple quote for the work.

Do you install sprinkler systems to the BS 9251 standard?

Yes, our teams are qualified to BS 9251 Sprinkler System Design and Installation standards and we adhere to the relevant legislation, codes of practise and guidance documents.

Do you provide help and advice on which products to purchase before you install them?

Absolutely, we take great pride in making best use of our expertise to advise our customers on what products, equipment and systems will best suit their desired outcome, taking into account value and budget. We will never insist on a certain purchase, but we will always offer our honest opinion.